BlackBerry Curve 9310/9315/9320
Smartphones
Version: 7.1
User Guide
Published: 2012-10-19
SWD-20121019094225835
Contents
Quick Help ................................................................................................................................................... 9
Getting started: Your smartphone ................................................................................................................. 9
Popular topics ............................................................................................................................................ 28
Popular tips ................................................................................................................................................ 32
Common troubleshooting ........................................................................................................................... 40
Tips and shortcuts ...................................................................................................................................... 45
Tips: Doing things quickly ........................................................................................................................... 45
Tips: Extending battery life .......................................................................................................................... 46
Tips: Finding apps ...................................................................................................................................... 47
Tips: Freeing space for your music, pictures, videos, and files ..................................................................... 47
Tips: Freeing space to optimize your smartphone's performance ................................................................. 48
Tips: Updating your software ...................................................................................................................... 49
Tips: Keeping your information safe ............................................................................................................ 50
Tips: Managing indicators ........................................................................................................................... 50
Shortcuts: Phone ........................................................................................................................................ 51
Shortcuts: Messages .................................................................................................................................. 52
Shortcuts: Files and attachments ................................................................................................................ 53
Shortcuts: Typing with the physical keyboard .............................................................................................. 54
Shortcuts: Media ........................................................................................................................................ 55
Shortcuts: Browser ..................................................................................................................................... 56
Shortcuts: Search ....................................................................................................................................... 57
Shortcuts: Maps ......................................................................................................................................... 58
Shortcuts: Calendar .................................................................................................................................... 58
Troubleshooting: Shortcuts ......................................................................................................................... 59
Phone ........................................................................................................................................................ 60
How to: Phone ............................................................................................................................................ 60
Troubleshooting: Phone .............................................................................................................................. 78
Voice commands ........................................................................................................................................ 82
How to: Voice commands ........................................................................................................................... 82
Troubleshooting: Voice commands ............................................................................................................. 84
Messages ................................................................................................................................................... 86
How to: Messages application .................................................................................................................... 86
Troubleshooting: Messages application .................................................................................................... 122
Files and attachments .............................................................................................................................. 128
How to: Files ............................................................................................................................................ 128
Troubleshooting: Files .............................................................................................................................. 134
Media ...................................................................................................................................................... 136
How to: Media .......................................................................................................................................... 136
Troubleshooting: Media ............................................................................................................................ 154
Ring tones, sounds, and alerts .................................................................................................................. 158
How to: Ring tones, sounds, and alerts ...................................................................................................... 158
Troubleshooting: Ring tones, sounds, and alerts ....................................................................................... 162
Browser ................................................................................................................................................... 163
How to: Browser ....................................................................................................................................... 163
Tips: Browser ........................................................................................................................................... 176
Troubleshooting: Browser ......................................................................................................................... 178
Calendar .................................................................................................................................................. 179
How to: Calendar ...................................................................................................................................... 179
Tips: Calendar .......................................................................................................................................... 188
Troubleshooting: Calendar ....................................................................................................................... 188
Contacts .................................................................................................................................................. 191
How to: Contacts ...................................................................................................................................... 191
Troubleshooting: Contacts ........................................................................................................................ 201
Clock ....................................................................................................................................................... 202
How to: Clock ........................................................................................................................................... 202
Troubleshooting: Clock ............................................................................................................................. 205
Tasks and memos .................................................................................................................................... 207
Create a task or memo .............................................................................................................................. 207
Send a task or memo ................................................................................................................................ 207
Change or delete a task or memo .............................................................................................................. 207
Change the status of a task ....................................................................................................................... 207
Hide completed tasks ............................................................................................................................... 208
Show tasks in the calendar ....................................................................................................................... 208
Synchronizing tasks and memos ............................................................................................................... 208
About categories ...................................................................................................................................... 210
Categorize a contact, task, or memo ......................................................................................................... 210
Create a category for contacts, tasks, or memos ....................................................................................... 211
Turn off the prompt that appears before you delete items .......................................................................... 211
Typing ...................................................................................................................................................... 212
How to: Typing ......................................................................................................................................... 212
Troubleshooting: Typing ........................................................................................................................... 218
Keyboard ................................................................................................................................................. 220
How to: Keyboard ..................................................................................................................................... 220
Language ................................................................................................................................................. 222
How to: Language .................................................................................................................................... 222
Troubleshooting: Language ...................................................................................................................... 224
Screen display .......................................................................................................................................... 225
How to: Screen display ............................................................................................................................. 225
Troubleshooting: Screen display ............................................................................................................... 229
GPS technology ........................................................................................................................................ 230
How to: GPS technology ........................................................................................................................... 230
Troubleshooting: GPS technology ............................................................................................................. 231
Maps ....................................................................................................................................................... 233
How to: Maps ........................................................................................................................................... 233
Personalize: Maps .................................................................................................................................... 237
Troubleshooting: Maps ............................................................................................................................. 239
Applications ............................................................................................................................................. 240
How to: Applications ................................................................................................................................ 240
Troubleshooting: Applications .................................................................................................................. 242
BlackBerry ID ........................................................................................................................................... 246
How to: BlackBerry ID .............................................................................................................................. 246
BlackBerry Device Software ...................................................................................................................... 248
How to: BlackBerry Device Software ......................................................................................................... 248
Troubleshooting: BlackBerry Device Software ........................................................................................... 250
Manage Connections ................................................................................................................................ 252
Mobile network ........................................................................................................................................ 252
Wi-Fi technology ....................................................................................................................................... 257
Mobile Hotspot mode ............................................................................................................................... 266
How to: Mobile Hotspot mode ................................................................................................................... 266
Troubleshooting: Mobile Hotspot mode .................................................................................................... 269
Bluetooth technology ............................................................................................................................... 270
How to: Bluetooth technology ................................................................................................................... 270
Troubleshooting: Bluetooth technology ..................................................................................................... 277
Media server ............................................................................................................................................ 280
How to: Media server ................................................................................................................................ 280
Smart accessories .................................................................................................................................... 282
About the Smart Accessories application .................................................................................................. 282
Set up a new dock .................................................................................................................................... 282
Change a dock profile ............................................................................................................................... 282
Delete a saved dock profile ....................................................................................................................... 283
Power and battery .................................................................................................................................... 284
How to: Power and battery ........................................................................................................................ 284
Troubleshooting: Power and battery .......................................................................................................... 288
Storage space and media cards ................................................................................................................ 289
How to: Storage space and media cards ................................................................................................... 289
Troubleshooting: Storage space and media cards ..................................................................................... 295
Search ..................................................................................................................................................... 297
How to: Search ......................................................................................................................................... 297
Troubleshooting: Search ........................................................................................................................... 301
Security ................................................................................................................................................... 302
How to: Security ....................................................................................................................................... 302
Troubleshooting: Security ......................................................................................................................... 332
Service books and diagnostic reports ........................................................................................................ 334
Run, view, send, or delete a diagnostic report ........................................................................................... 334
Accept, delete, or restore a service book ................................................................................................... 334
Set a default recipient for diagnostic reports ............................................................................................. 335
Find your smartphone model number and version of the BlackBerry Device Software ................................ 335
I can't run or submit a diagnostic report .................................................................................................... 335
Synchronization ....................................................................................................................................... 336
How to: Synchronization ........................................................................................................................... 336
Troubleshooting: Synchronization ............................................................................................................. 339
Accessibility options ................................................................................................................................. 341
How to: Accessibility ................................................................................................................................ 341
Calculator ................................................................................................................................................ 353
Use the calculator .................................................................................................................................... 353
Convert a measurement ........................................................................................................................... 353
Glossary ................................................................................................................................................... 354
Legal notice ............................................................................................................................................. 356